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When using the Lux Renew, how often should I plan to use the device?
For optimal results, we recommend using the Lux Renew a minimum of 3 to 5 times a week for 15-19 minutes each time.
Does it matter if I use the LED or Ultrasound first? Can I use them together in the same session?
The sequence in which you use ultrasound and LED should not affect your treatments. You cannot use both treatments simultaneously, however, you can use them in sequence.
Is it required to wear the goggles when using the LED function?
We caution that users always wear the goggles when using LED, particularly when using blue LED.
I am currently living outside of the United States. Am I able to use the device internationally?
The Truth Vitality Lux Renew comes equipped with a US power adapter (AC 100-240V). This voltage is compatible worldwide, but international customers will need to purchase a local adapter from their local hardware store to use outside of the US.
Does the Lux Renew come equipped with a warranty?
Yes! We provide a 1-Year repair guarantee. In the event that your Truth Vitality Lux Renew develops a fault within 12 months of purchase, please contact us.
Can the Lux Renew be used on the neck area?
The Lux Renew should not be used on the neck on individuals with overactive thyroids. Otherwise, it is fine to use the device on the neck area.
Can the Lux Renew be used if you’re pregnant?
No, the device should not be used if you are pregnant.
What are the technical specifications of this device?
Ultrasonic frequency: 3 MHz +/- 5%
Red LED: 650nm
Blue LED: 415nm
Adapter input power: AC 100-120V
Adapter output power: 15V, 400mA
How is this different from the Ultra Renew Plus/Truth Renew Plus?
The Lux Renew has been cleared by the FDA. This process required tweaks to the engineering and functionality changes that the Ultra Renew Plus/Truth Renew Plus didn't have. The Ultra Renew Plus/Truth Renew Plus was a prototype for the new device but there's no reason to change if your device is working well. The reason why we discontinued it is because such devices require FDA approval and that has been conferred to the new device.
Can the Lux Renew be used without a gel or serum?
When using the device in ultrasonic mode, a water-based gel or serum must be used. The gel or serum should provide enough "slip" for the device to glide comfortably over your skin.
When using the device in LED mode, it is advised to use antioxidants alongside LED because although LED is antioxidant over time, the short-term effects are pro-oxidant. You can read more on LED and anti-oxidants here.
We recommend the Truth Vitality Treatment Gel which is suitable for use with ultrasound, LED, galvanic, and microcurrent treatments.
Is the Lux Renew safe to use on areas treated with fillers (e.g. Juvederm)?
Our device is safe to use on facial fillers as it does not heat up. Unlike Ultherapy (which produces heat and should not be used on areas treated by fillers), our ultrasound technology does not get at all hot and so cannot dissolve fillers. It works by creating a tiny vibration (that you cannot feel) to the water around the skin cells.
More information on how ultrasound works can be found here. We recommend always consulting the physician who performed the procedure prior to beginning Lux Renew treatments.
Can the Lux Renew help Ultherapy results last longer while improving areas still needing help?
Of course you will never get the same results with an at-home device as you will with a professional treatment. However, regular and disciplined use of the Lux Renew can bring results. If you have had Ulthera treatments, Lux Renew should augment its results, improving upon them or, at the very least, providing maintenance.
Is the Lux Renew safe to use on areas with Botox?
It is fine to use the Lux Renew with Botox treatments. If in any doubt, we recommend consulting the physician who performed the procedure prior to beginning Lux Renew treatments.
Can I use LED if I am using retinol as part of my anti-aging regimen?
If you are using a prescription retinol, we recommend consulting your prescribing physician. If you are using OTC retinol, please bear in mind that you may be increasing your skin's photosensitivity and we encourage you to conduct a patch test before using the red LED light. Consider spacing out the red LED and retinol treatments.
5 stars 5 out of 5
by Mary
I bought this on HSN when it first came out. I reduced the size of the 11's and some of the fine lines on my forehead. It does take awhile.......but the results are worth it......if you have deep wrinkles it will take alot longer nothig even skins take at least a few months to kick in....
by Marta
Hi Ang, we are really sorry that it didn't work out for you. It can take some people longer than under a month to see results. After all, the wrinkles that took decades to form will need more than just a few weeks. This device's effects are initially subtle but they are cumulative and build over time. Regarding shipping the returned device, we are a small company and at this time only offer free shipping on orders. We wish you well with your search for anti-aging solutions.
5 stars 1 out of 5
by Angela
I used this product for almost a month--4 to 5 days a week or more and got NO results. And for the privilege of getting nothing for my money I had to pay $12.65 to return it. NO Thanks. I will not be shopping here again.
5 stars 5 out of 5
by Ann
Great design! Love this one!